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Burlington, Massachusetts
| Frequently Asked Questions
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| Can I make the Burlington reservation by phone? We | How will I know when my reservation is confirmed? |
| would be happy to help you make any Burlington | Our confirmation number displayed immediately |
| hotel reservation by phone. You can call our toll free | upon successfully making your reservation. Our |
| number between the hours of 8 a.m. to 10 p.m. | systems work behind the scenes to email you the |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | final confirmation number. |
| Saturday and Sunday. | |
| | Can I contact someone to help me? Yes. We have |
| How can I be sure information about my credit card is | tried to answer most questions with our frequently |
| secure? We use secure-socket-layer (SSL) | asked questions sections. If youd like to talk with |
| encryption, the standard encryption on the Internet. | one of our knowledgeable customer service |
| This type of encryption allows you to feel confident | representatives please call our toll free number |
| and secure about supplying personal and credit | between the hours of 8 a.m. to 10 p.m. Monday |
| card information. | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| | Sunday. |
| Is there a minimum age requirements to reserve a | |
| room? A minimum age of 18 is required by most | How much is the charge for more than two people |
| hotels to book a room. Some require the guest(s) be | per room? Different policy are established by each |
| 21. These requirements and other amenities | hotel regarding multiple guests per room. Our |
| information on the property "Detail" pages. | booking engine technology allows for display of the |
| | appropriate rate for your room when the number of |
| Can I book the reservation to stay tonight? Some | adults is selected. |
| hotels accept reservations until 3:00pm on the arrival | |
| day. Only hotels that follow this policy will show when | What do I do with questions concerning previous |
| the today's arrival date is typed into the search form. | reservation? Please fill out our "Customer Support |
| | and Feedback" request form. Include your previous |
| Is free breakfast available? Some hotels offer free | reservation amount and the reservation confirmation |
| breakfast with each room night booked. This | number along with your questions. We will contact |
| information can be found on the property information | you within 24 hours. |
| "detail" page for your specific property. | |
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