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Homewood Suites By Hiltonr Holyoke-Springfield/North, Ma
375 Whitney Avenue
Holyoke, Massachusetts
| Frequently Asked Questions
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| The Homewood Suites by Hilton | Can I make the Holyoke reservation by phone? We |
| Holyoke-Springfield/North, MA hotel is located in the | would be happy to help you make any Holyoke hotel |
| heart of western Massachusetts in the suburb of | reservation by phone. You can call our toll free |
| Holyoke, just north of Springfield, Massachusetts. | number between the hours of 8 a.m. to 10 p.m. |
| Our hotel is conveniently located on I-91 with easy | Monday through Friday (CST). 11 a.m. to 6 p.m. |
| access to the Massachusetts Turnpike. Our Holyoke | Saturday and Sunday. |
| hotel offers easy access to many local companies | |
| and area attractions. In the Holyoke downtown area, | How can I be sure information about my credit card is |
| take advantage of all the local attractions including | secure? We use secure-socket-layer (SSL) |
| the Holyoke Mall at Ingleside, the Volleyball Hall of | encryption, the standard encryption on the Internet. |
| Fame, the Basketball Hall of Fame, Six Flags of New | This type of encryption allows you to feel confident |
| England, Yankee Candle Flagship Store and the | and secure about supplying personal and credit |
| Holyoke Children's Museum. Holyoke is also close | card information. |
| to many area colleges and universities including | |
| Holyoke Community College, Mount Holyoke | Are free shuttles supplied from the airport to the |
| College, Smith College and the University of | hotel? Some hotels do offer free shuttle services |
| Massachusetts at Amherst. Our Homewood Suites | from the airport but not all. Please verify this |
| by Hilton hotel, located in the north Springfield, | information on the property information page, if this is |
| Massachusetts area, offers all the comforts of home | import to you. |
| and takes pride in our exceptionalservice, clean | |
| accommodations and beautiful decor. Our hotel | Is there a minimum age requirements to reserve a |
| offers both one and two bedroom suites and studio | room? A minimum age of 18 is required by most |
| suites. All of our suites feature a separate living, | hotels to book a room. Some require the guest(s) be |
| dining and sleeping area, a fully-equipped kitchen | 21. These requirements and other amenities |
| with full sized refrigerator, stove top, microwave, | information on the property "Detail" pages. |
| coffeemaker, and utensils as well as iron and ironing | |
| board and hair dryer. Holyoke hotel guests will also | Is free breakfast available? Some hotels offer free |
| enjoy the convenience of a telephone with voicemail | breakfast with each room night booked. This |
| and two line data ports, complimentary high-speed | information can be found on the property information |
| internet access, and premium cable TV with | "detail" page for your specific property. |
| pay-per-view movies. Massachusetts travelers can | |
| take advantage of our valet dry cleaning service, | How will I know when my reservation is confirmed? |
| same-day grocery shopping service, coin operated | Our confirmation number displayed immediately |
| guest laundry facilities and our on-site 24-hour Suite | upon successfully making your reservation. Our |
| Shop. For guests to stay connected during their stay, | systems work behind the scenes to email you the |
| we have provided a business center with a copier, | final confirmation number. |
| computer and fax machine. Also available is a | |
| fully-appointed meeting room that will accommodate | Can I book the reservation to stay tonight? Some |
| up to 40 people that includes a TV with DVD/VCR, | hotels accept reservations until 3:00pm on the arrival |
| white board and a projection screen. Our | day. Only hotels that follow this policy will show when |
| Homewood Suites hotel in Holyoke, Massachusetts | the today's arrival date is typed into the search form. |
| allows our guests with their eye on fitness to take | |
| advantage of our state-of-the-art fitness room, indoor | What are additional fees and taxes? Each city/state |
| heated pool and hot tub as wellas our outdoor sports | has different rates for taxes. Taxes are calculated |
| court which includes a basketball and tennis court. | and displayed on the hotel reservation amount. For |
| Sure to please the busy executive or leisure | some hotels there are additional fees charged to |
| Massachusetts traveler, north Springfield area | your room reservation. These additional charges |
| Homewood Suites hotel guests can start each | help us have the lowest rates on the Internet. |
| morning with our Suite Start breakfast featuring a | |
| deluxe hot breakfast buffet. Monday through | "Internet hot deals", what is it? We work directly with |
| Thursday we invite all of our guests to wind down at | many hotels to provide the lowest possible rates |
| our Welcome Home Reception featuring a light | available on the Internet. In most cases, these rates |
| dinner fare and beverages. All of our hotel | are lower than all other online websites. These are |
| accommodations come backed with our suite | designated with a "hot-deals" link and are listed first |
| assurance guarantee. We stand behind all of our | for search performed by destination city. |
| services and accommodations 100%. We are | |
| confident that you will enjoy your stay with us. Make | Are taxes included in the rates? Taxes are figured |
| yourself at home at our Holyoke Homewood Suites | and displayed into the final payment screen. See |
| by Hilton hotel in the north Springfield, | rate details for taxes for each day. |
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