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Holyoke, Massachusetts
| Frequently Asked Questions
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| Can I make the Holyoke reservation by phone? We | Is there a minimum age requirements to reserve a |
| would be happy to help you make any Holyoke hotel | room? A minimum age of 18 is required by most |
| reservation by phone. You can call our toll free | hotels to book a room. Some require the guest(s) be |
| number between the hours of 8 a.m. to 10 p.m. | 21. These requirements and other amenities |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | information on the property "Detail" pages. |
| Saturday and Sunday. | |
| | Instant confirmation, what does that mean? We |
| How can I be sure information about my credit card is | coordinate closely with the properties in the |
| secure? We use secure-socket-layer (SSL) | database. Only those with room availability for the |
| encryption, the standard encryption on the Internet. | requested dates can be displayed and booked |
| This type of encryption allows you to feel confident | through our system. After receiving confirmation on |
| and secure about supplying personal and credit | your credit card amount, the system instantly issues |
| card information. | a confirmation on the computer screen. We also |
| | forward the hotel's official confirmation number within |
| How will I know when my reservation is confirmed? | 48 hours. |
| Our confirmation number displayed immediately | |
| upon successfully making your reservation. Our | Can you give driving directions? Yes, click the map |
| systems work behind the scenes to email you the | link displayed on the property "Detail" page. This |
| final confirmation number. | informative map will give you the main cross streets |
| | and address. Click the tab: "directions", type in your |
| Are free shuttles supplied from the airport to the | address and click "submit". A detailed list of where to |
| hotel? Some hotels do offer free shuttle services | turn and how many miles will be displayed. |
| from the airport but not all. Please verify this | |
| information on the property information page, if this is | |
| import to you. | |
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