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Lenox, Massachusetts
| Frequently Asked Questions
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| Can I make the Lenox reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Lenox hotel | breakfast with each room night booked. This |
| reservation by phone. You can call our toll free | information can be found on the property information |
| number between the hours of 8 a.m. to 10 p.m. | "detail" page for your specific property. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Can I contact someone to help me? Yes. We have |
| | tried to answer most questions with our frequently |
| How can I be sure information about my credit card is | asked questions sections. If youd like to talk with |
| secure? We use secure-socket-layer (SSL) | one of our knowledgeable customer service |
| encryption, the standard encryption on the Internet. | representatives please call our toll free number |
| This type of encryption allows you to feel confident | between the hours of 8 a.m. to 10 p.m. Monday |
| and secure about supplying personal and credit | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| card information. | Sunday. |
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| How will I know when my reservation is confirmed? | Can you give driving directions? Yes, click the map |
| Our confirmation number displayed immediately | link displayed on the property "Detail" page. This |
| upon successfully making your reservation. Our | informative map will give you the main cross streets |
| systems work behind the scenes to email you the | and address. Click the tab: "directions", type in your |
| final confirmation number. | address and click "submit". A detailed list of where to |
| | turn and how many miles will be displayed. |
| Is there a minimum age requirements to reserve a | |
| room? A minimum age of 18 is required by most | Are taxes included in the rates? Taxes are figured |
| hotels to book a room. Some require the guest(s) be | and displayed into the final payment screen. See |
| 21. These requirements and other amenities | rate details for taxes for each day. |
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