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Waltham, Massachusetts
| Frequently Asked Questions
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| Can I make the Waltham reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Waltham | breakfast with each room night booked. This |
| hotel reservation by phone. You can call our toll free | information can be found on the property information |
| number between the hours of 8 a.m. to 10 p.m. | "detail" page for your specific property. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Can I contact someone to help me? Yes. We have |
| | tried to answer most questions with our frequently |
| How can I be sure information about my credit card is | asked questions sections. If youd like to talk with |
| secure? We use secure-socket-layer (SSL) | one of our knowledgeable customer service |
| encryption, the standard encryption on the Internet. | representatives please call our toll free number |
| This type of encryption allows you to feel confident | between the hours of 8 a.m. to 10 p.m. Monday |
| and secure about supplying personal and credit | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| card information. | Sunday. |
| | |
| Is there a minimum age requirements to reserve a | What do I do with questions concerning previous |
| room? A minimum age of 18 is required by most | reservation? Please fill out our "Customer Support |
| hotels to book a room. Some require the guest(s) be | and Feedback" request form. Include your previous |
| 21. These requirements and other amenities | reservation amount and the reservation confirmation |
| information on the property "Detail" pages. | number along with your questions. We will contact |
| | you within 24 hours. |
| Can I book the reservation to stay tonight? Some | |
| hotels accept reservations until 3:00pm on the arrival | Is your detail on amenities information accurate? |
| day. Only hotels that follow this policy will show when | This information is updated a many times during the |
| the today's arrival date is typed into the search form. | year. We strive to have the most complete |
| | information available and the most accurate. We do |
| How will I know when my reservation is confirmed? | rely on the personnel at each hotel property to |
| Our confirmation number displayed immediately | update and change information as appropriate. |
| upon successfully making your reservation. Our | |
| systems work behind the scenes to email you the | |
| final confirmation number. | |
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