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Candlewood Suites West Springfield
572 Riverdale St.
West Springfield, Massachusetts
| Frequently Asked Questions
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| The Candlewood Suites West Springfield Mass | Can I make the West Springfield reservation by |
| Hotel is conveniently located at crossroads 1-90 and | phone? We would be happy to help you make any |
| 1-91 of New England. We are an all suite property; | West Springfield hotel reservation by phone. You |
| the perfect place for your next stay and a great | can call our toll free number between the hours of 8 |
| alternative to a corporate apartment. We offer a full | a.m. to 10 p.m. Monday through Friday (CST). 11 a.m. |
| kitchen, microwave, stove top, dishwasher and a full | to 6 p.m. Saturday and Sunday. |
| size refrigerator. All rooms amenities are: coffee | |
| maker, iron with ironing board, hairdryer, clock radio, | How can I be sure information about my credit card is |
| CD and DVD Player and a 32 Inch flat screen TV with | secure? We use secure-socket-layer (SSL) |
| 5 movie channelsincluding HBO and Showtime. | encryption, the standard encryption on the Internet. |
| Over-sized executive desk with free high speed wire | This type of encryption allows you to feel confident |
| and wireless Internet access and two separate | and secure about supplying personal and credit |
| phone lines where you can check your email and | card information. |
| talk on the phone at the same time. Borrow your | |
| favorites from ourfree DVD and CD library. Work off | Is there a minimum age requirements to reserve a |
| some stress in our complimentary Club Greade | room? A minimum age of 18 is required by most |
| fitness center, then take a dip in our indoor pool or | hotels to book a room. Some require the guest(s) be |
| Jacuzzi. To curb those late night cravings, visit the | 21. These requirements and other amenities |
| Candlewood Cupboard where you can purchase | information on the property "Detail" pages. |
| sundry items at value prices. Though if you prefer to | |
| grill please feel free to use our large outside Gazebo | Are free shuttles supplied from the airport to the |
| with our gas grill. Take advantage of our on site | hotel? Some hotels do offer free shuttle services |
| complimentary laundry facility. We are a pet friendly | from the airport but not all. Please verify this |
| hotel. Whether your trip is for business or pleasure, | information on the property information page, if this is |
| our hotel can offer you the best value in the West | import to you. |
| Springfield/ Springfield area. This hotel is committed | |
| to providing accessible facilities under the American | How will I know when my reservation is confirmed? |
| Disabilities Act. If your accessibility needs are not | Our confirmation number displayed immediately |
| met, please contact the Hotel Manager on Duty. | upon successfully making your reservation. Our |
| Should you require additional information regarding | systems work behind the scenes to email you the |
| accessible facilities for guests with disabilities, | final confirmation number. |
| please call 1-800-Holiday (U.S. and Canada) or | |
| contact the hotel directly. For the hearing impaired, | Can I book the reservation to stay tonight? Some |
| TDD service is available at 1-800-238-5544 within the | hotels accept reservations until 3:00pm on the arrival |
| U.S. and Canada. | day. Only hotels that follow this policy will show when |
| | the today's arrival date is typed into the search form. |
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