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Mazatlan, Mexico
| Frequently Asked Questions
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| Can I make the Mazatlan reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Mazatlan | breakfast with each room night booked. This |
| hotel reservation by phone. You can call our toll free | information can be found on the property information |
| number between the hours of 8 a.m. to 10 p.m. | "detail" page for your specific property. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Can you give driving directions? Yes, click the map |
| | link displayed on the property "Detail" page. This |
| How can I be sure information about my credit card is | informative map will give you the main cross streets |
| secure? We use secure-socket-layer (SSL) | and address. Click the tab: "directions", type in your |
| encryption, the standard encryption on the Internet. | address and click "submit". A detailed list of where to |
| This type of encryption allows you to feel confident | turn and how many miles will be displayed. |
| and secure about supplying personal and credit | |
| card information. | Do I pay for the entire reservation amount or do I just |
| | make a deposit to hold the room? It depends on the |
| Is there a minimum age requirements to reserve a | room you book. Some of our partners require just a |
| room? A minimum age of 18 is required by most | $5.00 room night deposit to hold your room while |
| hotels to book a room. Some require the guest(s) be | others require a full payment for the room at the time |
| 21. These requirements and other amenities | of your reservation. Please refer to the amount |
| information on the property "Detail" pages. | displayed on the confirmation page to see what your |
| | credit card will be charged upon making the |
| How will I know when my reservation is confirmed? | reservation. |
| Our confirmation number displayed immediately | |
| upon successfully making your reservation. Our | Instant confirmation, what does that mean? We |
| systems work behind the scenes to email you the | coordinate closely with the properties in the |
| final confirmation number. | database. Only those with room availability for the |
| | requested dates can be displayed and booked |
| Can I book the reservation to stay tonight? Some | through our system. After receiving confirmation on |
| hotels accept reservations until 3:00pm on the arrival | your credit card amount, the system instantly issues |
| day. Only hotels that follow this policy will show when | a confirmation on the computer screen. We also |
| the today's arrival date is typed into the search form. | forward the hotel's official confirmation number within |
| | 48 hours. |
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