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Playa Del Carmen, Mexico
| Frequently Asked Questions
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| Can I make the Playa Del Carmen reservation by | Is there a minimum age requirements to reserve a |
| phone? We would be happy to help you make any | room? A minimum age of 18 is required by most |
| Playa Del Carmen hotel reservation by phone. You | hotels to book a room. Some require the guest(s) be |
| can call our toll free number between the hours of 8 | 21. These requirements and other amenities |
| a.m. to 10 p.m. Monday through Friday (CST). 11 a.m. | information on the property "Detail" pages. |
| to 6 p.m. Saturday and Sunday. | |
| | Can I change my hotel after booking? Yes. By |
| How can I be sure information about my credit card is | canceling your previous reservation and booking a |
| secure? We use secure-socket-layer (SSL) | new reservation. Also, you can call one of our |
| encryption, the standard encryption on the Internet. | friendly customer service representatives at our toll |
| This type of encryption allows you to feel confident | free number, between the hours of 8 a.m. to 10 p.m. |
| and secure about supplying personal and credit | Monday through Friday CST, 11 a.m. to 6 p.m. |
| card information. | Saturday and Sunday. |
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| Are free shuttles supplied from the airport to the | Instant confirmation, what does that mean? We |
| hotel? Some hotels do offer free shuttle services | coordinate closely with the properties in the |
| from the airport but not all. Please verify this | database. Only those with room availability for the |
| information on the property information page, if this is | requested dates can be displayed and booked |
| import to you. | through our system. After receiving confirmation on |
| | your credit card amount, the system instantly issues |
| How will I know when my reservation is confirmed? | a confirmation on the computer screen. We also |
| Our confirmation number displayed immediately | forward the hotel's official confirmation number within |
| upon successfully making your reservation. Our | 48 hours. |
| systems work behind the scenes to email you the | |
| final confirmation number. | |
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