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Ann Arbor, Michigan
| Frequently Asked Questions
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| Can I make the Ann Arbor reservation by phone? We | Are free shuttles supplied from the airport to the |
| would be happy to help you make any Ann Arbor | hotel? Some hotels do offer free shuttle services |
| hotel reservation by phone. You can call our toll free | from the airport but not all. Please verify this |
| number between the hours of 8 a.m. to 10 p.m. | information on the property information page, if this is |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | Can I contact someone to help me? Yes. We have |
| How can I be sure information about my credit card is | tried to answer most questions with our frequently |
| secure? We use secure-socket-layer (SSL) | asked questions sections. If youd like to talk with |
| encryption, the standard encryption on the Internet. | one of our knowledgeable customer service |
| This type of encryption allows you to feel confident | representatives please call our toll free number |
| and secure about supplying personal and credit | between the hours of 8 a.m. to 10 p.m. Monday |
| card information. | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| | Sunday. |
| Is there a minimum age requirements to reserve a | |
| room? A minimum age of 18 is required by most | Do I pay for the entire reservation amount or do I just |
| hotels to book a room. Some require the guest(s) be | make a deposit to hold the room? It depends on the |
| 21. These requirements and other amenities | room you book. Some of our partners require just a |
| information on the property "Detail" pages. | $5.00 room night deposit to hold your room while |
| | others require a full payment for the room at the time |
| Can I book the reservation to stay tonight? Some | of your reservation. Please refer to the amount |
| hotels accept reservations until 3:00pm on the arrival | displayed on the confirmation page to see what your |
| day. Only hotels that follow this policy will show when | credit card will be charged upon making the |
| the today's arrival date is typed into the search form. | reservation. |
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| Is free breakfast available? Some hotels offer free | Are taxes included in the rates? Taxes are figured |
| breakfast with each room night booked. This | and displayed into the final payment screen. See |
| information can be found on the property information | rate details for taxes for each day. |
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