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Esd Detroit-Auburn Hills
2100 Featherstone Rd
Auburn Hills, Michigan
| Frequently Asked Questions
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| Formerly Wellesley Inn and Suites Detroit. On or | Can I make the Auburn Hills reservation by phone? |
| about November 6, 2004 this hotel will officially | We would be happy to help you make any Auburn |
| become an Extended Stay America Hotel. All suite | Hills hotel reservation by phone. You can call our toll |
| hotel with interior corridors,located in heart of Auburn | free number between the hours of 8 a.m. to 10 p.m. |
| Hills catering to both business and leisure travelers. | Monday through Friday (CST). 11 a.m. to 6 p.m. |
| Beautifully landscaped 3 story hotel is located off | Saturday and Sunday. |
| I-75 and near several restaurants and corporate | |
| parks. Hotel offers over-sized suites and studios | How can I be sure information about my credit card is |
| which includes work areas that features desks, dual | secure? We use secure-socket-layer (SSL) |
| phone lines, dataport connections and voice mail. | encryption, the standard encryption on the Internet. |
| Inaddition, an outdoor heated along with onsite | This type of encryption allows you to feel confident |
| fitness room, laundry facilities and a breakfast area, | and secure about supplying personal and credit |
| which features a complimentary continental | card information. |
| breakfast daily. One pet is allowed per guest room. | |
| A 25.00 USD per day non refundable cleaning fee | Is free breakfast available? Some hotels offer free |
| (not to exceed 75.00 USD) will be charged the first | breakfast with each room night booked. This |
| night of your stay. Pets must never be left | information can be found on the property information |
| unattended. The pet owner will be responsible for | "detail" page for your specific property. |
| any damage caused by their pet. Guide dogs are | |
| always accepted.Housekeeping 7 nights or more - | Are free shuttles supplied from the airport to the |
| housekeeping services are provided on a | hotel? Some hotels do offer free shuttle services |
| twice-weekly basis. Refresh service (replenish | from the airport but not all. Please verify this |
| towels, empty trash, make bed with existing linens, | information on the property information page, if this is |
| replenish amenities) is provided on the 3rd night and | import to you. |
| full service (includes changing of bed linens and | |
| vacuuming of room) on the 5th or 6th night. This cycle | Can I book the reservation to stay tonight? Some |
| continues to repeat itself, as the guest says longer. | hotels accept reservations until 3:00pm on the arrival |
| 4-6 nights - One refresh service is provided | day. Only hotels that follow this policy will show when |
| (replenish towels, empty trash, make bed with | the today's arrival date is typed into the search form. |
| existing linens, replenish amenities) on the 3rd or 4th | |
| night. 1-3 nights - No service. Linens available at | Are taxes included in the rates? Taxes are figured |
| Front Desk. *Additional housekeeping services are | and displayed into the final payment screen. See |
| always available for a nominal fee. | rate details for taxes for each day. |
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