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Hancock, Michigan
| Frequently Asked Questions
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| Can I make the Hancock reservation by phone? We | How will I know when my reservation is confirmed? |
| would be happy to help you make any Hancock | Our confirmation number displayed immediately |
| hotel reservation by phone. You can call our toll free | upon successfully making your reservation. Our |
| number between the hours of 8 a.m. to 10 p.m. | systems work behind the scenes to email you the |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | final confirmation number. |
| Saturday and Sunday. | |
| | Can I contact someone to help me? Yes. We have |
| How can I be sure information about my credit card is | tried to answer most questions with our frequently |
| secure? We use secure-socket-layer (SSL) | asked questions sections. If youd like to talk with |
| encryption, the standard encryption on the Internet. | one of our knowledgeable customer service |
| This type of encryption allows you to feel confident | representatives please call our toll free number |
| and secure about supplying personal and credit | between the hours of 8 a.m. to 10 p.m. Monday |
| card information. | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| | Sunday. |
| Is there a minimum age requirements to reserve a | |
| room? A minimum age of 18 is required by most | Do I pay for the entire reservation amount or do I just |
| hotels to book a room. Some require the guest(s) be | make a deposit to hold the room? It depends on the |
| 21. These requirements and other amenities | room you book. Some of our partners require just a |
| information on the property "Detail" pages. | $5.00 room night deposit to hold your room while |
| | others require a full payment for the room at the time |
| Are free shuttles supplied from the airport to the | of your reservation. Please refer to the amount |
| hotel? Some hotels do offer free shuttle services | displayed on the confirmation page to see what your |
| from the airport but not all. Please verify this | credit card will be charged upon making the |
| information on the property information page, if this is | reservation. |
| import to you. | |
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