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Kentwood, Michigan
| Frequently Asked Questions
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| Can I make the Kentwood reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Kentwood | breakfast with each room night booked. This |
| hotel reservation by phone. You can call our toll free | information can be found on the property information |
| number between the hours of 8 a.m. to 10 p.m. | "detail" page for your specific property. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | What do I do with questions concerning previous |
| | reservation? Please fill out our "Customer Support |
| How can I be sure information about my credit card is | and Feedback" request form. Include your previous |
| secure? We use secure-socket-layer (SSL) | reservation amount and the reservation confirmation |
| encryption, the standard encryption on the Internet. | number along with your questions. We will contact |
| This type of encryption allows you to feel confident | you within 24 hours. |
| and secure about supplying personal and credit | |
| card information. | Can I contact someone to help me? Yes. We have |
| | tried to answer most questions with our frequently |
| Can I book the reservation to stay tonight? Some | asked questions sections. If youd like to talk with |
| hotels accept reservations until 3:00pm on the arrival | one of our knowledgeable customer service |
| day. Only hotels that follow this policy will show when | representatives please call our toll free number |
| the today's arrival date is typed into the search form. | between the hours of 8 a.m. to 10 p.m. Monday |
| | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| Is there a minimum age requirements to reserve a | Sunday. |
| room? A minimum age of 18 is required by most | |
| hotels to book a room. Some require the guest(s) be | Are taxes included in the rates? Taxes are figured |
| 21. These requirements and other amenities | and displayed into the final payment screen. See |
| information on the property "Detail" pages. | rate details for taxes for each day. |
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