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Lansing, Michigan
| Frequently Asked Questions
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| Can I make the Lansing reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Lansing hotel | breakfast with each room night booked. This |
| reservation by phone. You can call our toll free | information can be found on the property information |
| number between the hours of 8 a.m. to 10 p.m. | "detail" page for your specific property. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Do I pay for the entire reservation amount or do I just |
| | make a deposit to hold the room? It depends on the |
| How can I be sure information about my credit card is | room you book. Some of our partners require just a |
| secure? We use secure-socket-layer (SSL) | $5.00 room night deposit to hold your room while |
| encryption, the standard encryption on the Internet. | others require a full payment for the room at the time |
| This type of encryption allows you to feel confident | of your reservation. Please refer to the amount |
| and secure about supplying personal and credit | displayed on the confirmation page to see what your |
| card information. | credit card will be charged upon making the |
| | reservation. |
| Is there a minimum age requirements to reserve a | |
| room? A minimum age of 18 is required by most | Instant confirmation, what does that mean? We |
| hotels to book a room. Some require the guest(s) be | coordinate closely with the properties in the |
| 21. These requirements and other amenities | database. Only those with room availability for the |
| information on the property "Detail" pages. | requested dates can be displayed and booked |
| | through our system. After receiving confirmation on |
| Can I book the reservation to stay tonight? Some | your credit card amount, the system instantly issues |
| hotels accept reservations until 3:00pm on the arrival | a confirmation on the computer screen. We also |
| day. Only hotels that follow this policy will show when | forward the hotel's official confirmation number within |
| the today's arrival date is typed into the search form. | 48 hours. |
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| How will I know when my reservation is confirmed? | How do you book a room for someone else? You |
| Our confirmation number displayed immediately | can us our system to book a room for someone else. |
| upon successfully making your reservation. Our | Make sure you include that persons information as |
| systems work behind the scenes to email you the | the guest. You can have a different person paying |
| final confirmation number. | with their credit card than the name and address of |
| | the guest staying in the room . |
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