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Madison Heights, Michigan
| Frequently Asked Questions
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| Can I make the Madison Heights reservation by | Is free breakfast available? Some hotels offer free |
| phone? We would be happy to help you make any | breakfast with each room night booked. This |
| Madison Heights hotel reservation by phone. You | information can be found on the property information |
| can call our toll free number between the hours of 8 | "detail" page for your specific property. |
| a.m. to 10 p.m. Monday through Friday (CST). 11 a.m. | |
| to 6 p.m. Saturday and Sunday. | Can I change my hotel after booking? Yes. By |
| | canceling your previous reservation and booking a |
| How can I be sure information about my credit card is | new reservation. Also, you can call one of our |
| secure? We use secure-socket-layer (SSL) | friendly customer service representatives at our toll |
| encryption, the standard encryption on the Internet. | free number, between the hours of 8 a.m. to 10 p.m. |
| This type of encryption allows you to feel confident | Monday through Friday CST, 11 a.m. to 6 p.m. |
| and secure about supplying personal and credit | Saturday and Sunday. |
| card information. | |
| | Is your detail on amenities information accurate? |
| Are free shuttles supplied from the airport to the | This information is updated a many times during the |
| hotel? Some hotels do offer free shuttle services | year. We strive to have the most complete |
| from the airport but not all. Please verify this | information available and the most accurate. We do |
| information on the property information page, if this is | rely on the personnel at each hotel property to |
| import to you. | update and change information as appropriate. |
| | |
| How will I know when my reservation is confirmed? | How do you book a room for someone else? You |
| Our confirmation number displayed immediately | can us our system to book a room for someone else. |
| upon successfully making your reservation. Our | Make sure you include that persons information as |
| systems work behind the scenes to email you the | the guest. You can have a different person paying |
| final confirmation number. | with their credit card than the name and address of |
| | the guest staying in the room . |
| Can I book the reservation to stay tonight? Some | |
| hotels accept reservations until 3:00pm on the arrival | Are taxes included in the rates? Taxes are figured |
| day. Only hotels that follow this policy will show when | and displayed into the final payment screen. See |
| the today's arrival date is typed into the search form. | rate details for taxes for each day. |
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