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Novi, Michigan
| Frequently Asked Questions
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| Can I make the Novi reservation by phone? We | How will I know when my reservation is confirmed? |
| would be happy to help you make any Novi hotel | Our confirmation number displayed immediately |
| reservation by phone. You can call our toll free | upon successfully making your reservation. Our |
| number between the hours of 8 a.m. to 10 p.m. | systems work behind the scenes to email you the |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | final confirmation number. |
| Saturday and Sunday. | |
| | Instant confirmation, what does that mean? We |
| How can I be sure information about my credit card is | coordinate closely with the properties in the |
| secure? We use secure-socket-layer (SSL) | database. Only those with room availability for the |
| encryption, the standard encryption on the Internet. | requested dates can be displayed and booked |
| This type of encryption allows you to feel confident | through our system. After receiving confirmation on |
| and secure about supplying personal and credit | your credit card amount, the system instantly issues |
| card information. | a confirmation on the computer screen. We also |
| | forward the hotel's official confirmation number within |
| Is there a minimum age requirements to reserve a | 48 hours. |
| room? A minimum age of 18 is required by most | |
| hotels to book a room. Some require the guest(s) be | How much is the charge for more than two people |
| 21. These requirements and other amenities | per room? Different policy are established by each |
| information on the property "Detail" pages. | hotel regarding multiple guests per room. Our |
| | booking engine technology allows for display of the |
| Is free breakfast available? Some hotels offer free | appropriate rate for your room when the number of |
| breakfast with each room night booked. This | adults is selected. |
| information can be found on the property information | |
| "detail" page for your specific property. | |
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