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Rochester Hills, Michigan
| Frequently Asked Questions
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| Can I make the Rochester Hills reservation by | Can I book the reservation to stay tonight? Some |
| phone? We would be happy to help you make any | hotels accept reservations until 3:00pm on the arrival |
| Rochester Hills hotel reservation by phone. You can | day. Only hotels that follow this policy will show when |
| call our toll free number between the hours of 8 a.m. | the today's arrival date is typed into the search form. |
| to 10 p.m. Monday through Friday (CST). 11 a.m. to 6 | |
| p.m. Saturday and Sunday. | What do I do with questions concerning previous |
| | reservation? Please fill out our "Customer Support |
| How can I be sure information about my credit card is | and Feedback" request form. Include your previous |
| secure? We use secure-socket-layer (SSL) | reservation amount and the reservation confirmation |
| encryption, the standard encryption on the Internet. | number along with your questions. We will contact |
| This type of encryption allows you to feel confident | you within 24 hours. |
| and secure about supplying personal and credit | |
| card information. | How much is the charge for more than two people |
| | per room? Different policy are established by each |
| Is there a minimum age requirements to reserve a | hotel regarding multiple guests per room. Our |
| room? A minimum age of 18 is required by most | booking engine technology allows for display of the |
| hotels to book a room. Some require the guest(s) be | appropriate rate for your room when the number of |
| 21. These requirements and other amenities | adults is selected. |
| information on the property "Detail" pages. | |
| | Are taxes included in the rates? Taxes are figured |
| How will I know when my reservation is confirmed? | and displayed into the final payment screen. See |
| Our confirmation number displayed immediately | rate details for taxes for each day. |
| upon successfully making your reservation. Our | |
| systems work behind the scenes to email you the | What credit cards do you accept? We accept Visa, |
| final confirmation number. | Mastercard, Discover Card, and American Express. |
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