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Troy, Michigan
| Frequently Asked Questions
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| Can I make the Troy reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Troy hotel | breakfast with each room night booked. This |
| reservation by phone. You can call our toll free | information can be found on the property information |
| number between the hours of 8 a.m. to 10 p.m. | "detail" page for your specific property. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Can I change my hotel after booking? Yes. By |
| | canceling your previous reservation and booking a |
| How can I be sure information about my credit card is | new reservation. Also, you can call one of our |
| secure? We use secure-socket-layer (SSL) | friendly customer service representatives at our toll |
| encryption, the standard encryption on the Internet. | free number, between the hours of 8 a.m. to 10 p.m. |
| This type of encryption allows you to feel confident | Monday through Friday CST, 11 a.m. to 6 p.m. |
| and secure about supplying personal and credit | Saturday and Sunday. |
| card information. | |
| | Instant confirmation, what does that mean? We |
| Are free shuttles supplied from the airport to the | coordinate closely with the properties in the |
| hotel? Some hotels do offer free shuttle services | database. Only those with room availability for the |
| from the airport but not all. Please verify this | requested dates can be displayed and booked |
| information on the property information page, if this is | through our system. After receiving confirmation on |
| import to you. | your credit card amount, the system instantly issues |
| | a confirmation on the computer screen. We also |
| Can I book the reservation to stay tonight? Some | forward the hotel's official confirmation number within |
| hotels accept reservations until 3:00pm on the arrival | 48 hours. |
| day. Only hotels that follow this policy will show when | |
| the today's arrival date is typed into the search form. | |
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