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Reno, Nevada
| Frequently Asked Questions
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| Reno combines urban living with Old West charm | Can I make the Reno reservation by phone? We |
| and offers a variety of activities. Foremost among | would be happy to help you make any Reno hotel |
| them is casino gambling and the big-name | reservation by phone. You can call our toll free |
| entertainment shows that go along with it (though both | number between the hours of 8 a.m. to 10 p.m. |
| are far less extensive than Las Vegas). Among the | Monday through Friday (CST). 11 a.m. to 6 p.m. |
| casinos is the Silver Legacy, a Victorian gem that | Saturday and Sunday. |
| contains a larger-than-life mining rig on the casino | |
| floor and an interior crafted from mahogany, marble | How can I be sure information about my credit card is |
| and etched glass. The best view of Reno, in our | secure? We use secure-socket-layer (SSL) |
| opinion, is found while driving the strip (Virginia | encryption, the standard encryption on the Internet. |
| Street) at night: The casino lights create | This type of encryption allows you to feel confident |
| synchronized fire while the sound of dropping coins | and secure about supplying personal and credit |
| and ringing bells is amplified up and down the street. | card information. |
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| There is more to the town than gambling, however. | Is free breakfast available? Some hotels offer free |
| Take time to stroll along the River Walk, a | breakfast with each room night booked. This |
| three-block plaza with fountains and native plants | information can be found on the property information |
| overlooking the Truckee River. Summer dances and | "detail" page for your specific property. |
| concerts are held at the nearby Wingfield Park | |
| Amphitheater. Other sights include the Nevada | How will I know when my reservation is confirmed? |
| Historical Society Museum (the state's oldest | Our confirmation number displayed immediately |
| museum); the Wilbur D. May Center (souvenirs from | upon successfully making your reservation. Our |
| May's travels around the world, plus a series of | systems work behind the scenes to email you the |
| botanical gardens); the Nevada Museum of Art; and | final confirmation number. |
| the National Automobile Museum (more than 200 | |
| antique cars). | Is there a minimum age requirements to reserve a |
| | room? A minimum age of 18 is required by most |
| Reno's National Bowling Stadium is one of the | hotels to book a room. Some require the guest(s) be |
| country's premier bowling venues more than 75 | 21. These requirements and other amenities |
| championship Brunswick lanes, all covered by a | information on the property "Detail" pages. |
| geodesic dome shaped like a stylized bowling ball. | |
| The stadium hosts national and international bowling | Are free shuttles supplied from the airport to the |
| tournaments. | hotel? Some hotels do offer free shuttle services |
| | from the airport but not all. Please verify this |
| Adjoining Reno to the east is Sparks, which was | information on the property information page, if this is |
| originally the home of the Southern Pacific Railroad. | import to you. |
| It now has a lively downtown district that includes | |
| Victorian Square, a four-block area of shops, | Can I book the reservation to stay tonight? Some |
| restaurants, casinos and an amphitheater. | hotels accept reservations until 3:00pm on the arrival |
| Overlooking the square are the 16-story twin towers | day. Only hotels that follow this policy will show when |
| of John Ascuaga's Nugget Hotel and Casino. Even if | the today's arrival date is typed into the search form. |
| you don't want to drop any coins (or dollars) in the | |
| casino, ascend to the top of the hotel to get a nice | Is your detail on amenities information accurate? |
| view of the distant mountains beyond the city. | This information is updated a many times during the |
| | year. We strive to have the most complete |
| Among the annual events in Reno are the Reno | information available and the most accurate. We do |
| Rodeo (June); Hot August Nights (classic-car show | rely on the personnel at each hotel property to |
| late July-early August); the Great Reno Balloon | update and change information as appropriate. |
| Race (more than 150 hot-air balloons September); | |
| and the National Championship Air Races (aircraft | What do I do with questions concerning previous |
| competition and acrobatics exhibitions September). | reservation? Please fill out our "Customer Support |
| | and Feedback" request form. Include your previous |
| If you have time for a day trip, visit Pyramid Lake, 35 | reservation amount and the reservation confirmation |
| mi/55 km northeast of Reno, a beautiful high-desert | number along with your questions. We will contact |
| lake surrounded by rolling mountains and rangeland | you within 24 hours. |
| on the Paiute Indian Reservation. It's so hot and dry | |
| that these vast blue waters seem like a mirage. The | What are additional fees and taxes? Each city/state |
| largest lake completely in Nevada (Lake Tahoe is | has different rates for taxes. Taxes are calculated |
| larger but is shared with California), Pyramid is one of | and displayed on the hotel reservation amount. For |
| the last remnants of the waters that once covered | some hotels there are additional fees charged to |
| nearly all of prehistoric Nevada (the mark of the | your room reservation. These additional charges |
| ancient shoreline is visible along the slopes of the | help us have the lowest rates on the Internet. |
| surrounding mountains). John C. Fremont named the | |
| lake in 1844 when he noted that the immense rock | How much is the charge for more than two people |
| formation by the lake resembled the Great Pyramid | per room? Different policy are established by each |
| of Cheops. Today, daredevils dive off the lower | hotel regarding multiple guests per room. Our |
| reaches of the rock, and swimming, boating and | booking engine technology allows for display of the |
| fishing are the big attractions (Pyramid is considered | appropriate rate for your room when the number of |
| to be among the top trout lakes in the U.S.). The lake | adults is selected. |
| contains Anaho Island National Wildlife Refuge, | |
| home to nesting white pelicans and a multitude of | Can I change my hotel after booking? Yes. By |
| other birds, so take along binoculars. An | canceling your previous reservation and booking a |
| inexpensive day-use permit, required for recreation | new reservation. Also, you can call one of our |
| at the lake, is available at the ranger station near | friendly customer service representatives at our toll |
| Sutcliffe. Sutcliffe also has a hotel, a marina and an | free number, between the hours of 8 a.m. to 10 p.m. |
| R.V. park. Primitive camping is allowed at the lake. | Monday through Friday CST, 11 a.m. to 6 p.m. |
| | Saturday and Sunday. |
| You can also camp, picnic, fish and go boating at | |
| Davis Creek Park and Washoe Lake State Park, | Can you give driving directions? Yes, click the map |
| which are south of Reno. Fort Churchill State Historic | link displayed on the property "Detail" page. This |
| Park at Silver Springs preserves the ruins of an | informative map will give you the main cross streets |
| outpost built after Nevada's only war between Native | and address. Click the tab: "directions", type in your |
| Americans and settlers (the Pyramid Lake War in | address and click "submit". A detailed list of where to |
| 1860) it was abandoned by the army 10 years later. | turn and how many miles will be displayed. |
| The Pony Express and Overland Telegraph once | |
| passed through this area. Reno is 340 mi/545 km | |
| northwest of Las Vegas. | |
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