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Albany, New York
| Frequently Asked Questions
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| Can I make the Albany reservation by phone? We | How will I know when my reservation is confirmed? |
| would be happy to help you make any Albany hotel | Our confirmation number displayed immediately |
| reservation by phone. You can call our toll free | upon successfully making your reservation. Our |
| number between the hours of 8 a.m. to 10 p.m. | systems work behind the scenes to email you the |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | final confirmation number. |
| Saturday and Sunday. | |
| | "Internet hot deals", what is it? We work directly with |
| How can I be sure information about my credit card is | many hotels to provide the lowest possible rates |
| secure? We use secure-socket-layer (SSL) | available on the Internet. In most cases, these rates |
| encryption, the standard encryption on the Internet. | are lower than all other online websites. These are |
| This type of encryption allows you to feel confident | designated with a "hot-deals" link and are listed first |
| and secure about supplying personal and credit | for search performed by destination city. |
| card information. | |
| | Can I contact someone to help me? Yes. We have |
| Can I book the reservation to stay tonight? Some | tried to answer most questions with our frequently |
| hotels accept reservations until 3:00pm on the arrival | asked questions sections. If youd like to talk with |
| day. Only hotels that follow this policy will show when | one of our knowledgeable customer service |
| the today's arrival date is typed into the search form. | representatives please call our toll free number |
| | between the hours of 8 a.m. to 10 p.m. Monday |
| Are free shuttles supplied from the airport to the | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| hotel? Some hotels do offer free shuttle services | Sunday. |
| from the airport but not all. Please verify this | |
| information on the property information page, if this is | |
| import to you. | |
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