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Embassy Suites Hotel New York
102 North End Avenue
New York, New York
| Frequently Asked Questions
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| The Embassy Suites Hotel New York is the only | Can I make the New York reservation by phone? We |
| upscale all-suites hotel located on the waterfront in | would be happy to help you make any New York |
| Lower Manhattan. The hotel features 463 two-room | hotel reservation by phone. You can call our toll free |
| suites; an amazing 14 story sunlit atrium with | number between the hours of 8 a.m. to 10 p.m. |
| sweeping views of the Hudson River; Unity | Monday through Friday (CST). 11 a.m. to 6 p.m. |
| Restaurant offering new American cuisine; and over | Saturday and Sunday. |
| 13,000 square feet of event and theatre space. The | |
| hotel is part of an extensive retail and entertainment | How can I be sure information about my credit card is |
| complex in Battery Park City that includes a | secure? We use secure-socket-layer (SSL) |
| 16-screen United Artists Cinema, a 20,000 | encryption, the standard encryption on the Internet. |
| square-foot New York Sports Club, five restaurants | This type of encryption allows you to feel confident |
| and a Kinko's Business Center. The hotel's luxurious | and secure about supplying personal and credit |
| suites provide each guest with a spacious separate | card information. |
| living room and private bedroom, minibar, two | |
| telephones, two televisions, web TV,and high-speed | Can I book the reservation to stay tonight? Some |
| Internet access. Beautifully appointed suites range in | hotels accept reservations until 3:00pm on the arrival |
| size from 450 to 800 square feet, larger than many | day. Only hotels that follow this policy will show when |
| apartments in Manhattan. Each guest not only enjoys | the today's arrival date is typed into the search form. |
| a suite with all the comforts of home, but a | |
| complimentary cooked-to-order breakfast and | Is free breakfast available? Some hotels offer free |
| evening beverages. Other amenitites include an iron | breakfast with each room night booked. This |
| and ironing board, hair dryer, safe, coffee maker, | information can be found on the property information |
| and plush terrycloth robes. The hotel is wired for the | "detail" page for your specific property. |
| information age with a fiber optic backbone that | |
| provides fast, state of the art connectivity, and is | Is there a minimum age requirements to reserve a |
| equipped with three phone lines, voice mail and | room? A minimum age of 18 is required by most |
| dataport. The visual experience at the hotel is truly | hotels to book a room. Some require the guest(s) be |
| impressive. Many suites have sweeping views of the | 21. These requirements and other amenities |
| Hudson River, NY Harbor and the Statue of Liberty | information on the property "Detail" pages. |
| or the Financial District's breathtaking architecture. | |
| The hotel's artistic centerpiece is the atrium's | How will I know when my reservation is confirmed? |
| dramatic 11-story centerpiece created by Sol Lewitt. | Our confirmation number displayed immediately |
| Many other artworks are exhibited throughout the | upon successfully making your reservation. Our |
| hotel, including murals by Pat Steir and pieces by | systems work behind the scenes to email you the |
| world-renowned artists. Within walking distance of | final confirmation number. |
| the hotel is the NY Harbor and the Statue of Liberty, | |
| The World Financial Center's Shops and Eateries, | Are free shuttles supplied from the airport to the |
| Wall Street and the New York Stock Exchange, | hotel? Some hotels do offer free shuttle services |
| scenic parks like Battery Park and South Cove and | from the airport but not all. Please verify this |
| the romantic Hudson River Esplanade. The site of | information on the property information page, if this is |
| The World Trade Center is one block from the hotel. | import to you. |
| Lower Manhattan is a cultural destination in its own | |
| right. A dozen museums are now operating including | What are additional fees and taxes? Each city/state |
| thenewly opened Irish Hunger Memorial, Museum of | has different rates for taxes. Taxes are calculated |
| Jewish Heritage, National Museum of the American | and displayed on the hotel reservation amount. For |
| Indian, South Street Seaport Museum, Guggenheim | some hotels there are additional fees charged to |
| Museum, New York City Police Museum, Federal | your room reservation. These additional charges |
| Hall National Memorial, American Numismatic | help us have the lowest rates on the Internet. |
| Society, Trinity Museum, Musem of Women, | |
| Museum of Financial History, New York Mercantile | Can you give driving directions? Yes, click the map |
| Exchange Museum, Castle Clinton National | link displayed on the property "Detail" page. This |
| Monument and the NYSE Interactive Education | informative map will give you the main cross streets |
| Center. Ferries to the Statue of Liberty and Ellis | and address. Click the tab: "directions", type in your |
| Island, Pier 11 and New Jersey are a short distance | address and click "submit". A detailed list of where to |
| from the hotel. The neighborhoods of Tribeca, | turn and how many miles will be displayed. |
| SOHO, Little Italy, Chinatown and Greenwich Village | |
| are all nearby. The hotel features a newly designed | Do I pay for the entire reservation amount or do I just |
| restaurant, Unity. Under the direction of Master Chef, | make a deposit to hold the room? It depends on the |
| the menu at Unity features traditional American | room you book. Some of our partners require just a |
| cuisine with a modern twist, accompanied by a | $5.00 room night deposit to hold your room while |
| comprehensive international wine collection. The | others require a full payment for the room at the time |
| space, designed by Alexandra Champalimaud & | of your reservation. Please refer to the amount |
| Associates, reflects themes of harmony and | displayed on the confirmation page to see what your |
| patriotism. | credit card will be charged upon making the |
| | reservation. |
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