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New York, New York
| Frequently Asked Questions
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| Can I make the New York reservation by phone? We | Can I book the reservation to stay tonight? Some |
| would be happy to help you make any New York | hotels accept reservations until 3:00pm on the arrival |
| hotel reservation by phone. You can call our toll free | day. Only hotels that follow this policy will show when |
| number between the hours of 8 a.m. to 10 p.m. | the today's arrival date is typed into the search form. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Instant confirmation, what does that mean? We |
| | coordinate closely with the properties in the |
| How can I be sure information about my credit card is | database. Only those with room availability for the |
| secure? We use secure-socket-layer (SSL) | requested dates can be displayed and booked |
| encryption, the standard encryption on the Internet. | through our system. After receiving confirmation on |
| This type of encryption allows you to feel confident | your credit card amount, the system instantly issues |
| and secure about supplying personal and credit | a confirmation on the computer screen. We also |
| card information. | forward the hotel's official confirmation number within |
| | 48 hours. |
| How will I know when my reservation is confirmed? | |
| Our confirmation number displayed immediately | Is your detail on amenities information accurate? |
| upon successfully making your reservation. Our | This information is updated a many times during the |
| systems work behind the scenes to email you the | year. We strive to have the most complete |
| final confirmation number. | information available and the most accurate. We do |
| | rely on the personnel at each hotel property to |
| Are free shuttles supplied from the airport to the | update and change information as appropriate. |
| hotel? Some hotels do offer free shuttle services | |
| from the airport but not all. Please verify this | Are taxes included in the rates? Taxes are figured |
| information on the property information page, if this is | and displayed into the final payment screen. See |
| import to you. | rate details for taxes for each day. |
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