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Rochester, New York
| Frequently Asked Questions
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| Though perhaps best known as the home of | Can I make the Rochester reservation by phone? |
| Eastman Kodak, the giant of the photographic film | We would be happy to help you make any |
| business, Rochester is also the home of Xerox and | Rochester hotel reservation by phone. You can call |
| Gerber Baby Foods. | our toll free number between the hours of 8 a.m. to 10 |
| | p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. |
| Kodak's influence is clearly seen at the International | Saturday and Sunday. |
| Museum of Photography (at the George Eastman | |
| House). It exhibits a spectacular collection of | How can I be sure information about my credit card is |
| photographs ranging from early daguerreotypes to | secure? We use secure-socket-layer (SSL) |
| modern masterworks and also hosts a variety of | encryption, the standard encryption on the Internet. |
| temporary exhibitions of such notables as famed | This type of encryption allows you to feel confident |
| National Geographic photographer Steve McMurry. | and secure about supplying personal and credit |
| (If you're taking vacation snapshots during your | card information. |
| travels, you'll find the exhibit either inspiring or | |
| intimidating.) The museum also takes pride in its film | Are free shuttles supplied from the airport to the |
| selection, with viewings held throughout the year. | hotel? Some hotels do offer free shuttle services |
| The mansion and gardens constructed by Kodak's | from the airport but not all. Please verify this |
| founder have been restored to their 1930s | information on the property information page, if this is |
| appearance, making the museum a great photo | import to you. |
| opportunity in itself. | |
| | Is free breakfast available? Some hotels offer free |
| High Falls is a 96-ft-/29-m-high cascade in the | breakfast with each room night booked. This |
| Brown's Race Historic District in downtown | information can be found on the property information |
| Rochester. The Center at High Falls is a complex of | "detail" page for your specific property. |
| attractions centered on the falls, including the Pont | |
| de Rennes pedestrian bridge over the Genesee | Can I book the reservation to stay tonight? Some |
| River (and its 96-ft/30-m waterfall), Granite Mills | hotels accept reservations until 3:00pm on the arrival |
| Common (a park between the bridge and the | day. Only hotels that follow this policy will show when |
| 19th-century waterworks building) and a replica of the | the today's arrival date is typed into the search form. |
| raceways that once diverted water from the river to | |
| the first flour mills in Rochester. | Is there a minimum age requirements to reserve a |
| | room? A minimum age of 18 is required by most |
| Another interesting attraction downtown is the Corn | hotels to book a room. Some require the guest(s) be |
| Hill Marina, where the canal boat Sam Patch offers | 21. These requirements and other amenities |
| dinner cruises and tours of the Erie Canal and the | information on the property "Detail" pages. |
| Genesee River (July-October). The nearby | |
| Riverwalk Market is a nice place to stroll and shop | How will I know when my reservation is confirmed? |
| for farm-fresh produce and homemade delicacies. | Our confirmation number displayed immediately |
| | upon successfully making your reservation. Our |
| Other attractions include the home of famous | systems work behind the scenes to email you the |
| suffragette Susan B. Anthony, the world-class | final confirmation number. |
| Eastman School of Music and the very unusual | |
| Strong Museum (its collection focuses on the | Can I change my hotel after booking? Yes. By |
| decorative arts, toys and history of the Industrial | canceling your previous reservation and booking a |
| Revolution). History buffs may want to visit Mount | new reservation. Also, you can call one of our |
| Hope Cemetery, where the slave-turned-abolitionist | friendly customer service representatives at our toll |
| Frederick Douglass is buried. | free number, between the hours of 8 a.m. to 10 p.m. |
| | Monday through Friday CST, 11 a.m. to 6 p.m. |
| For all you artsy folks, the Lilac Festival, a | Saturday and Sunday. |
| celebration of art, crafts and entertainment amid 400 | |
| blooming varieties of lilacs, is held in Rochester | How do you book a room for someone else? You |
| every May and draws a large local crowd. Be sure to | can us our system to book a room for someone else. |
| pass through Rochester this time of year if you want | Make sure you include that persons information as |
| to pick up affordable trinkets and homemade | the guest. You can have a different person paying |
| artifacts from the region. | with their credit card than the name and address of |
| | the guest staying in the room . |
| From Rochester, head southwest to Mumford, home | |
| of Genesee Country Village. This living-history | Is your detail on amenities information accurate? |
| village is made up of 54 restored historic buildings | This information is updated a many times during the |
| from the early days of life on the riverfront. Childs, 30 | year. We strive to have the most complete |
| mi/45 km west of Rochester, is known for its historic | information available and the most accurate. We do |
| buildings made of cobblestone masonry. Built from | rely on the personnel at each hotel property to |
| small stones taken from area fields, the cobblestone | update and change information as appropriate. |
| buildings date from the early to mid 1800s. There's a | |
| Cobblestone Museum in town and several buildings | Are taxes included in the rates? Taxes are figured |
| constructed of the stones, including a church, a | and displayed into the final payment screen. See |
| parsonage and a one-room schoolhouse. | rate details for taxes for each day. |
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