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Apex, North Carolina
| Frequently Asked Questions
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| Can I make the Apex reservation by phone? We | Are free shuttles supplied from the airport to the |
| would be happy to help you make any Apex hotel | hotel? Some hotels do offer free shuttle services |
| reservation by phone. You can call our toll free | from the airport but not all. Please verify this |
| number between the hours of 8 a.m. to 10 p.m. | information on the property information page, if this is |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | Instant confirmation, what does that mean? We |
| How can I be sure information about my credit card is | coordinate closely with the properties in the |
| secure? We use secure-socket-layer (SSL) | database. Only those with room availability for the |
| encryption, the standard encryption on the Internet. | requested dates can be displayed and booked |
| This type of encryption allows you to feel confident | through our system. After receiving confirmation on |
| and secure about supplying personal and credit | your credit card amount, the system instantly issues |
| card information. | a confirmation on the computer screen. We also |
| | forward the hotel's official confirmation number within |
| Is free breakfast available? Some hotels offer free | 48 hours. |
| breakfast with each room night booked. This | |
| information can be found on the property information | What do I do with questions concerning previous |
| "detail" page for your specific property. | reservation? Please fill out our "Customer Support |
| | and Feedback" request form. Include your previous |
| How will I know when my reservation is confirmed? | reservation amount and the reservation confirmation |
| Our confirmation number displayed immediately | number along with your questions. We will contact |
| upon successfully making your reservation. Our | you within 24 hours. |
| systems work behind the scenes to email you the | |
| final confirmation number. | What are additional fees and taxes? Each city/state |
| | has different rates for taxes. Taxes are calculated |
| Can I book the reservation to stay tonight? Some | and displayed on the hotel reservation amount. For |
| hotels accept reservations until 3:00pm on the arrival | some hotels there are additional fees charged to |
| day. Only hotels that follow this policy will show when | your room reservation. These additional charges |
| the today's arrival date is typed into the search form. | help us have the lowest rates on the Internet. |
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