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Cary, North Carolina
| Frequently Asked Questions
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| Can I make the Cary reservation by phone? We | Are free shuttles supplied from the airport to the |
| would be happy to help you make any Cary hotel | hotel? Some hotels do offer free shuttle services |
| reservation by phone. You can call our toll free | from the airport but not all. Please verify this |
| number between the hours of 8 a.m. to 10 p.m. | information on the property information page, if this is |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | "Internet hot deals", what is it? We work directly with |
| How can I be sure information about my credit card is | many hotels to provide the lowest possible rates |
| secure? We use secure-socket-layer (SSL) | available on the Internet. In most cases, these rates |
| encryption, the standard encryption on the Internet. | are lower than all other online websites. These are |
| This type of encryption allows you to feel confident | designated with a "hot-deals" link and are listed first |
| and secure about supplying personal and credit | for search performed by destination city. |
| card information. | |
| | What do I do with questions concerning previous |
| Can I book the reservation to stay tonight? Some | reservation? Please fill out our "Customer Support |
| hotels accept reservations until 3:00pm on the arrival | and Feedback" request form. Include your previous |
| day. Only hotels that follow this policy will show when | reservation amount and the reservation confirmation |
| the today's arrival date is typed into the search form. | number along with your questions. We will contact |
| | you within 24 hours. |
| Is there a minimum age requirements to reserve a | |
| room? A minimum age of 18 is required by most | What are additional fees and taxes? Each city/state |
| hotels to book a room. Some require the guest(s) be | has different rates for taxes. Taxes are calculated |
| 21. These requirements and other amenities | and displayed on the hotel reservation amount. For |
| information on the property "Detail" pages. | some hotels there are additional fees charged to |
| | your room reservation. These additional charges |
| How will I know when my reservation is confirmed? | help us have the lowest rates on the Internet. |
| Our confirmation number displayed immediately | |
| upon successfully making your reservation. Our | Are taxes included in the rates? Taxes are figured |
| systems work behind the scenes to email you the | and displayed into the final payment screen. See |
| final confirmation number. | rate details for taxes for each day. |
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