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Concord, North Carolina
| Frequently Asked Questions
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| Can I make the Concord reservation by phone? We | Is there a minimum age requirements to reserve a |
| would be happy to help you make any Concord hotel | room? A minimum age of 18 is required by most |
| reservation by phone. You can call our toll free | hotels to book a room. Some require the guest(s) be |
| number between the hours of 8 a.m. to 10 p.m. | 21. These requirements and other amenities |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | information on the property "Detail" pages. |
| Saturday and Sunday. | |
| | Do I pay for the entire reservation amount or do I just |
| How can I be sure information about my credit card is | make a deposit to hold the room? It depends on the |
| secure? We use secure-socket-layer (SSL) | room you book. Some of our partners require just a |
| encryption, the standard encryption on the Internet. | $5.00 room night deposit to hold your room while |
| This type of encryption allows you to feel confident | others require a full payment for the room at the time |
| and secure about supplying personal and credit | of your reservation. Please refer to the amount |
| card information. | displayed on the confirmation page to see what your |
| | credit card will be charged upon making the |
| Are free shuttles supplied from the airport to the | reservation. |
| hotel? Some hotels do offer free shuttle services | |
| from the airport but not all. Please verify this | How much is the charge for more than two people |
| information on the property information page, if this is | per room? Different policy are established by each |
| import to you. | hotel regarding multiple guests per room. Our |
| | booking engine technology allows for display of the |
| How will I know when my reservation is confirmed? | appropriate rate for your room when the number of |
| Our confirmation number displayed immediately | adults is selected. |
| upon successfully making your reservation. Our | |
| systems work behind the scenes to email you the | What are additional fees and taxes? Each city/state |
| final confirmation number. | has different rates for taxes. Taxes are calculated |
| | and displayed on the hotel reservation amount. For |
| Is free breakfast available? Some hotels offer free | some hotels there are additional fees charged to |
| breakfast with each room night booked. This | your room reservation. These additional charges |
| information can be found on the property information | help us have the lowest rates on the Internet. |
| "detail" page for your specific property. | |
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