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Esd Durham-Rtp-Miami
4919 S. Miami Blvd
Durham, North Carolina
| Frequently Asked Questions
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| ESD Durham-RTP-Miami has interior corridors, is | Can I make the Durham reservation by phone? We |
| located in the Research Triangle Park and only 10 | would be happy to help you make any Durham hotel |
| minutes from RDU International Airport. Featuring two | reservation by phone. You can call our toll free |
| types of accommodations: studios and suites. Each | number between the hours of 8 a.m. to 10 p.m. |
| suite offers roomy living and bedroomareas, fully | Monday through Friday (CST). 11 a.m. to 6 p.m. |
| equipped kitchens with full size refrigerators, stove, | Saturday and Sunday. |
| microwave, dishwasher, coffee maker and utensils. | |
| For even more comfort, most suites contain a | How can I be sure information about my credit card is |
| sleeper sofa and an oversized work desk. Suites | secure? We use secure-socket-layer (SSL) |
| also come with a dual line telephone with data ports | encryption, the standard encryption on the Internet. |
| and voice mail and all the comforts of home, | This type of encryption allows you to feel confident |
| including a deluxe continental breakfast bufett,high | and secure about supplying personal and credit |
| speed Internet access and an inviting courtyard | card information. |
| pool. The hotel also offers an on-site laundry facility | |
| and daily valet service available. Complimentary | Is there a minimum age requirements to reserve a |
| shuttle service Monday - Friday (7am-9pm) to and | room? A minimum age of 18 is required by most |
| from the airport as well as within 5-mile radius of | hotels to book a room. Some require the guest(s) be |
| hotel. One pet is allowed per guest room. A 25.00 | 21. These requirements and other amenities |
| USD per day non refundable cleaning fee (not to | information on the property "Detail" pages. |
| exceed 75.00 USD) will be charged the first night of | |
| your stay. Pets must never be left unattended. The | Is free breakfast available? Some hotels offer free |
| pet owner will be responsible for any damage | breakfast with each room night booked. This |
| caused by their pet. Guide dogs are always | information can be found on the property information |
| accepted. Housekeeping: 7 nights or more - | "detail" page for your specific property. |
| housekeeping services are provided on a | |
| twice-weekly basis. Refresh service (replenish | Are free shuttles supplied from the airport to the |
| towels, empty trash, make bed with existing linens, | hotel? Some hotels do offer free shuttle services |
| replenish amenities) is provided on the 3rd night and | from the airport but not all. Please verify this |
| full service (includes changing of bed linens and | information on the property information page, if this is |
| vacuuming of room) on the 5th or 6th night. This cycle | import to you. |
| continues to repeat itself, as the guest says longer. | |
| 4-6 nights - One refresh service is provided | How will I know when my reservation is confirmed? |
| (replenish towels, empty trash, make bed with | Our confirmation number displayed immediately |
| existing linens, replenish amenities) on the 3rd or 4th | upon successfully making your reservation. Our |
| night. 1-3 nights - No service. Linens available at | systems work behind the scenes to email you the |
| Front Desk. *Additional housekeeping services are | final confirmation number. |
| always available for a nominal fee. | |
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