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Eden, North Carolina
| Frequently Asked Questions
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| Can I make the Eden reservation by phone? We | Can I book the reservation to stay tonight? Some |
| would be happy to help you make any Eden hotel | hotels accept reservations until 3:00pm on the arrival |
| reservation by phone. You can call our toll free | day. Only hotels that follow this policy will show when |
| number between the hours of 8 a.m. to 10 p.m. | the today's arrival date is typed into the search form. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | "Internet hot deals", what is it? We work directly with |
| | many hotels to provide the lowest possible rates |
| How can I be sure information about my credit card is | available on the Internet. In most cases, these rates |
| secure? We use secure-socket-layer (SSL) | are lower than all other online websites. These are |
| encryption, the standard encryption on the Internet. | designated with a "hot-deals" link and are listed first |
| This type of encryption allows you to feel confident | for search performed by destination city. |
| and secure about supplying personal and credit | |
| card information. | What do I do with questions concerning previous |
| | reservation? Please fill out our "Customer Support |
| Is free breakfast available? Some hotels offer free | and Feedback" request form. Include your previous |
| breakfast with each room night booked. This | reservation amount and the reservation confirmation |
| information can be found on the property information | number along with your questions. We will contact |
| "detail" page for your specific property. | you within 24 hours. |
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| How will I know when my reservation is confirmed? | Is your detail on amenities information accurate? |
| Our confirmation number displayed immediately | This information is updated a many times during the |
| upon successfully making your reservation. Our | year. We strive to have the most complete |
| systems work behind the scenes to email you the | information available and the most accurate. We do |
| final confirmation number. | rely on the personnel at each hotel property to |
| | update and change information as appropriate. |
| Are free shuttles supplied from the airport to the | |
| hotel? Some hotels do offer free shuttle services | Are taxes included in the rates? Taxes are figured |
| from the airport but not all. Please verify this | and displayed into the final payment screen. See |
| information on the property information page, if this is | rate details for taxes for each day. |
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