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Kenly, North Carolina
| Frequently Asked Questions
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| Can I make the Kenly reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Kenly hotel | breakfast with each room night booked. This |
| reservation by phone. You can call our toll free | information can be found on the property information |
| number between the hours of 8 a.m. to 10 p.m. | "detail" page for your specific property. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Do I pay for the entire reservation amount or do I just |
| | make a deposit to hold the room? It depends on the |
| How can I be sure information about my credit card is | room you book. Some of our partners require just a |
| secure? We use secure-socket-layer (SSL) | $5.00 room night deposit to hold your room while |
| encryption, the standard encryption on the Internet. | others require a full payment for the room at the time |
| This type of encryption allows you to feel confident | of your reservation. Please refer to the amount |
| and secure about supplying personal and credit | displayed on the confirmation page to see what your |
| card information. | credit card will be charged upon making the |
| | reservation. |
| How will I know when my reservation is confirmed? | |
| Our confirmation number displayed immediately | Can I contact someone to help me? Yes. We have |
| upon successfully making your reservation. Our | tried to answer most questions with our frequently |
| systems work behind the scenes to email you the | asked questions sections. If youd like to talk with |
| final confirmation number. | one of our knowledgeable customer service |
| | representatives please call our toll free number |
| Are free shuttles supplied from the airport to the | between the hours of 8 a.m. to 10 p.m. Monday |
| hotel? Some hotels do offer free shuttle services | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| from the airport but not all. Please verify this | Sunday. |
| information on the property information page, if this is | |
| import to you. | Can I change my hotel after booking? Yes. By |
| | canceling your previous reservation and booking a |
| Can I book the reservation to stay tonight? Some | new reservation. Also, you can call one of our |
| hotels accept reservations until 3:00pm on the arrival | friendly customer service representatives at our toll |
| day. Only hotels that follow this policy will show when | free number, between the hours of 8 a.m. to 10 p.m. |
| the today's arrival date is typed into the search form. | Monday through Friday CST, 11 a.m. to 6 p.m. |
| | Saturday and Sunday. |
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