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Hampton Inn Charlotte/Matthews, N.C.
9615 Independence Pointe Pkwy
Matthews, North Carolina
| Frequently Asked Questions
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| Can I make the Matthews reservation by phone? We | Can I book the reservation to stay tonight? Some |
| would be happy to help you make any Matthews | hotels accept reservations until 3:00pm on the arrival |
| hotel reservation by phone. You can call our toll free | day. Only hotels that follow this policy will show when |
| number between the hours of 8 a.m. to 10 p.m. | the today's arrival date is typed into the search form. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Can I change my hotel after booking? Yes. By |
| | canceling your previous reservation and booking a |
| How can I be sure information about my credit card is | new reservation. Also, you can call one of our |
| secure? We use secure-socket-layer (SSL) | friendly customer service representatives at our toll |
| encryption, the standard encryption on the Internet. | free number, between the hours of 8 a.m. to 10 p.m. |
| This type of encryption allows you to feel confident | Monday through Friday CST, 11 a.m. to 6 p.m. |
| and secure about supplying personal and credit | Saturday and Sunday. |
| card information. | |
| | What do I do with questions concerning previous |
| Is free breakfast available? Some hotels offer free | reservation? Please fill out our "Customer Support |
| breakfast with each room night booked. This | and Feedback" request form. Include your previous |
| information can be found on the property information | reservation amount and the reservation confirmation |
| "detail" page for your specific property. | number along with your questions. We will contact |
| | you within 24 hours. |
| Are free shuttles supplied from the airport to the | |
| hotel? Some hotels do offer free shuttle services | Are taxes included in the rates? Taxes are figured |
| from the airport but not all. Please verify this | and displayed into the final payment screen. See |
| information on the property information page, if this is | rate details for taxes for each day. |
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