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Introduction to Ontario
| Frequently Asked Questions
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| Can I make the Ontario reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Ontario hotel | breakfast with each room night booked. This |
| reservation by phone. You can call our toll free | information can be found on the property information |
| number between the hours of 8 a.m. to 10 p.m. | "detail" page for your specific property. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Can I contact someone to help me? Yes. We have |
| | tried to answer most questions with our frequently |
| How can I be sure information about my credit card | asked questions sections. If youd like to talk with |
| is secure? We use secure-socket-layer (SSL) | one of our knowledgeable customer service |
| encryption, the standard encryption on the Internet. | representatives please call our toll free number |
| This type of encryption allows you to feel confident | between the hours of 8 a.m. to 10 p.m. Monday |
| and secure about supplying personal and credit card | through Friday (CST). 11 a.m. to 6 p.m. Saturday |
| information. | and Sunday. |
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| Are free shuttles supplied from the airport to the | Do I pay for the entire reservation amount or do I just |
| hotel? Some hotels do offer free shuttle services from | make a deposit to hold the room? It depends on the |
| the airport but not all. Please verify this information | room you book. Some of our partners require just a |
| on the property information page, if this is import to | $5.00 room night deposit to hold your room while |
| you. | others require a full payment for the room at the time |
| | of your reservation. Please refer to the amount |
| How will I know when my reservation is confirmed? | displayed on the confirmation page to see what your |
| Our confirmation number displayed immediately upon | credit card will be charged upon making the |
| successfully making your reservation. Our systems | reservation. |
| work behind the scenes to email you the final | |
| confirmation number. | |
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