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Lancaster, Pennsylvania
| Frequently Asked Questions
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| Can I make the Lancaster reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Lancaster | breakfast with each room night booked. This |
| hotel reservation by phone. You can call our toll free | information can be found on the property information |
| number between the hours of 8 a.m. to 10 p.m. | "detail" page for your specific property. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Is your detail on amenities information accurate? |
| | This information is updated a many times during the |
| How can I be sure information about my credit card is | year. We strive to have the most complete |
| secure? We use secure-socket-layer (SSL) | information available and the most accurate. We do |
| encryption, the standard encryption on the Internet. | rely on the personnel at each hotel property to |
| This type of encryption allows you to feel confident | update and change information as appropriate. |
| and secure about supplying personal and credit | |
| card information. | Do I pay for the entire reservation amount or do I just |
| | make a deposit to hold the room? It depends on the |
| How will I know when my reservation is confirmed? | room you book. Some of our partners require just a |
| Our confirmation number displayed immediately | $5.00 room night deposit to hold your room while |
| upon successfully making your reservation. Our | others require a full payment for the room at the time |
| systems work behind the scenes to email you the | of your reservation. Please refer to the amount |
| final confirmation number. | displayed on the confirmation page to see what your |
| | credit card will be charged upon making the |
| Are free shuttles supplied from the airport to the | reservation. |
| hotel? Some hotels do offer free shuttle services | |
| from the airport but not all. Please verify this | Are taxes included in the rates? Taxes are figured |
| information on the property information page, if this is | and displayed into the final payment screen. See |
| import to you. | rate details for taxes for each day. |
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