All hotel reservations booked through the Alliance Reservations Network are guaranteed to be the lowest rate available. If you find a lower rate for the same dates and the same hotel, the process is simple: Submit our Rate Guarantee Form within 24 hours of booking Alliance Reservations Network will either refund the difference or cancel the reservations without penalty.
This guarantee may not apply to special events or third party bookings. Refund amount will be credited to the same credit card used to make the reservation.
Frequently Asked Questions
Which credit cards do you accept? We accept Visa, Mastercard, American Express.
Will I get a free breakfast? Some hotels include a free breakfast with each room night booked. That information can be found on the property information page for the specific hotel.
What about parking at the hotel? Free parking is provided at many hotels. Check the property information pages for information on parking.
What are the charges for more than two people in the room? Each hotel has a different policy regarding multiple guests per room. Our technology allows us to display the appropriate rate for your room when you select the number of adults that will be staying in the room.
Can I book a room for tonight? Some hotels allow us to book their rooms until 3:00pm on the day of arrival. Only those hotels that follow this policy will show in the results list if your arrival date is today.
How can I be sure my credit card information is secure? We use secure-socket-layer (SSL) encryption, the standard encryption on the Internet. This encryption allows our users to feel confident and secure about supplying their credit card and personal information.
Can I make a reservation for someone else? You can make a reservation for someone else using our system. Just make sure you include that persons name and information as the guest. You can have a different name and address for the guest and for the person paying with their credit card.
Do hotels have minimum age requirements to book a room? Most hotels require a minimum age of 18 in order to book a room. Some require the guest(s) be 21. You can see requirements for this and other hotel amenities on the hotels property information pages.
Do you include taxes in the rates? Taxes are already figured into the final rate displayed for payment. Click the rate details link if you would like to see the taxes for each individual day reserved.
