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Houston, Texas
| Frequently Asked Questions
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| When Houston dubbed itself Space City, it was | Can I make the Houston reservation by phone? We |
| referring to its connection to the stars (via NASA's | would be happy to help you make any Houston hotel |
| Johnson Space Center). But the nickname could just | reservation by phone. You can call our toll free |
| as well refer to the enormous amount of earthly | number between the hours of 8 a.m. to 10 p.m. |
| space the town and its suburbs occupy: It's so | Monday through Friday (CST). 11 a.m. to 6 p.m. |
| spread out that visitors and even residents have | Saturday and Sunday. |
| difficulty finding its center. | |
| | How can I be sure information about my credit card is |
| Its immense size also brings a certain magnificence: | secure? We use secure-socket-layer (SSL) |
| The modern buildings that define the city's skyline | encryption, the standard encryption on the Internet. |
| are grand in a way few new buildings are indicative | This type of encryption allows you to feel confident |
| of big ideas that make big impressions. Houston is | and secure about supplying personal and credit |
| headquarters to almost two dozen of the largest | card information. |
| corporations in the U.S. (its port is the nation's | |
| second largest), and half of the world's largest | How will I know when my reservation is confirmed? |
| foreign companies have offices there. Oil money and | Our confirmation number displayed immediately |
| corporate largesse have enabled the city to lasso | upon successfully making your reservation. Our |
| some of the finest museums and performing-arts | systems work behind the scenes to email you the |
| companies in the country. | final confirmation number. |
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| Presently the city is struggling to recover from a | Is there a minimum age requirements to reserve a |
| sharp blow to its prosperity and prestige: The | room? A minimum age of 18 is required by most |
| collapse of energy trader Enron, a major player in | hotels to book a room. Some require the guest(s) be |
| Houston's economy. The firm's bankruptcy and the | 21. These requirements and other amenities |
| scandal associated with it, played out on front pages | information on the property "Detail" pages. |
| all over the globe, has had ripple effects ranging | |
| from the grave to the trivial among them thousands of | Are free shuttles supplied from the airport to the |
| lost jobs, huge volumes of suddenly empty office | hotel? Some hotels do offer free shuttle services |
| space and a hastily renamed baseball stadium. | from the airport but not all. Please verify this |
| (Enron Field became Minute Maid Park as team | information on the property information page, if this is |
| owners scrambled to shed all traces of links to the | import to you. |
| disgraced firm.) | |
| | Can I book the reservation to stay tonight? Some |
| But in a city with the vigor and resilience of Houston, | hotels accept reservations until 3:00pm on the arrival |
| setbacks often just lay the foundation for the next | day. Only hotels that follow this policy will show when |
| wave of growth. | the today's arrival date is typed into the search form. |
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