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Staunton, Virginia
| Frequently Asked Questions
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| Can I make the Staunton reservation by phone? We | Can I book the reservation to stay tonight? Some |
| would be happy to help you make any Staunton | hotels accept reservations until 3:00pm on the arrival |
| hotel reservation by phone. You can call our toll free | day. Only hotels that follow this policy will show when |
| number between the hours of 8 a.m. to 10 p.m. | the today's arrival date is typed into the search form. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Can I contact someone to help me? Yes. We have |
| | tried to answer most questions with our frequently |
| How can I be sure information about my credit card is | asked questions sections. If youd like to talk with |
| secure? We use secure-socket-layer (SSL) | one of our knowledgeable customer service |
| encryption, the standard encryption on the Internet. | representatives please call our toll free number |
| This type of encryption allows you to feel confident | between the hours of 8 a.m. to 10 p.m. Monday |
| and secure about supplying personal and credit | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| card information. | Sunday. |
| | |
| Is free breakfast available? Some hotels offer free | "Internet hot deals", what is it? We work directly with |
| breakfast with each room night booked. This | many hotels to provide the lowest possible rates |
| information can be found on the property information | available on the Internet. In most cases, these rates |
| "detail" page for your specific property. | are lower than all other online websites. These are |
| | designated with a "hot-deals" link and are listed first |
| How will I know when my reservation is confirmed? | for search performed by destination city. |
| Our confirmation number displayed immediately | |
| upon successfully making your reservation. Our | What do I do with questions concerning previous |
| systems work behind the scenes to email you the | reservation? Please fill out our "Customer Support |
| final confirmation number. | and Feedback" request form. Include your previous |
| | reservation amount and the reservation confirmation |
| Are free shuttles supplied from the airport to the | number along with your questions. We will contact |
| hotel? Some hotels do offer free shuttle services | you within 24 hours. |
| from the airport but not all. Please verify this | |
| information on the property information page, if this is | |
| import to you. | |
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