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Des Moines, Washington
| Frequently Asked Questions
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| Can I make the Des Moines reservation by phone? | Are free shuttles supplied from the airport to the |
| We would be happy to help you make any Des | hotel? Some hotels do offer free shuttle services |
| Moines hotel reservation by phone. You can call our | from the airport but not all. Please verify this |
| toll free number between the hours of 8 a.m. to 10 | information on the property information page, if this is |
| p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | Do I pay for the entire reservation amount or do I just |
| How can I be sure information about my credit card is | make a deposit to hold the room? It depends on the |
| secure? We use secure-socket-layer (SSL) | room you book. Some of our partners require just a |
| encryption, the standard encryption on the Internet. | $5.00 room night deposit to hold your room while |
| This type of encryption allows you to feel confident | others require a full payment for the room at the time |
| and secure about supplying personal and credit | of your reservation. Please refer to the amount |
| card information. | displayed on the confirmation page to see what your |
| | credit card will be charged upon making the |
| How will I know when my reservation is confirmed? | reservation. |
| Our confirmation number displayed immediately | |
| upon successfully making your reservation. Our | What do I do with questions concerning previous |
| systems work behind the scenes to email you the | reservation? Please fill out our "Customer Support |
| final confirmation number. | and Feedback" request form. Include your previous |
| | reservation amount and the reservation confirmation |
| Can I book the reservation to stay tonight? Some | number along with your questions. We will contact |
| hotels accept reservations until 3:00pm on the arrival | you within 24 hours. |
| day. Only hotels that follow this policy will show when | |
| the today's arrival date is typed into the search form. | How much is the charge for more than two people |
| | per room? Different policy are established by each |
| Is free breakfast available? Some hotels offer free | hotel regarding multiple guests per room. Our |
| breakfast with each room night booked. This | booking engine technology allows for display of the |
| information can be found on the property information | appropriate rate for your room when the number of |
| "detail" page for your specific property. | adults is selected. |
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