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Federal Way, Washington
| Frequently Asked Questions
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| Can I make the Federal Way reservation by phone? | Can I book the reservation to stay tonight? Some |
| We would be happy to help you make any Federal | hotels accept reservations until 3:00pm on the arrival |
| Way hotel reservation by phone. You can call our toll | day. Only hotels that follow this policy will show when |
| free number between the hours of 8 a.m. to 10 p.m. | the today's arrival date is typed into the search form. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Can I contact someone to help me? Yes. We have |
| | tried to answer most questions with our frequently |
| How can I be sure information about my credit card is | asked questions sections. If youd like to talk with |
| secure? We use secure-socket-layer (SSL) | one of our knowledgeable customer service |
| encryption, the standard encryption on the Internet. | representatives please call our toll free number |
| This type of encryption allows you to feel confident | between the hours of 8 a.m. to 10 p.m. Monday |
| and secure about supplying personal and credit | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| card information. | Sunday. |
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| How will I know when my reservation is confirmed? | Instant confirmation, what does that mean? We |
| Our confirmation number displayed immediately | coordinate closely with the properties in the |
| upon successfully making your reservation. Our | database. Only those with room availability for the |
| systems work behind the scenes to email you the | requested dates can be displayed and booked |
| final confirmation number. | through our system. After receiving confirmation on |
| | your credit card amount, the system instantly issues |
| Are free shuttles supplied from the airport to the | a confirmation on the computer screen. We also |
| hotel? Some hotels do offer free shuttle services | forward the hotel's official confirmation number within |
| from the airport but not all. Please verify this | 48 hours. |
| information on the property information page, if this is | |
| import to you. | |
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