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Richland, Washington
| Frequently Asked Questions
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| Can I make the Richland reservation by phone? We | Are free shuttles supplied from the airport to the |
| would be happy to help you make any Richland | hotel? Some hotels do offer free shuttle services |
| hotel reservation by phone. You can call our toll free | from the airport but not all. Please verify this |
| number between the hours of 8 a.m. to 10 p.m. | information on the property information page, if this is |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | "Internet hot deals", what is it? We work directly with |
| How can I be sure information about my credit card is | many hotels to provide the lowest possible rates |
| secure? We use secure-socket-layer (SSL) | available on the Internet. In most cases, these rates |
| encryption, the standard encryption on the Internet. | are lower than all other online websites. These are |
| This type of encryption allows you to feel confident | designated with a "hot-deals" link and are listed first |
| and secure about supplying personal and credit | for search performed by destination city. |
| card information. | |
| | Can you give driving directions? Yes, click the map |
| Is free breakfast available? Some hotels offer free | link displayed on the property "Detail" page. This |
| breakfast with each room night booked. This | informative map will give you the main cross streets |
| information can be found on the property information | and address. Click the tab: "directions", type in your |
| "detail" page for your specific property. | address and click "submit". A detailed list of where to |
| | turn and how many miles will be displayed. |
| How will I know when my reservation is confirmed? | |
| Our confirmation number displayed immediately | Are taxes included in the rates? Taxes are figured |
| upon successfully making your reservation. Our | and displayed into the final payment screen. See |
| systems work behind the scenes to email you the | rate details for taxes for each day. |
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