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Germantown, Wisconsin
| Frequently Asked Questions
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| Can I make the Germantown reservation by phone? | How will I know when my reservation is confirmed? |
| We would be happy to help you make any | Our confirmation number displayed immediately |
| Germantown hotel reservation by phone. You can | upon successfully making your reservation. Our |
| call our toll free number between the hours of 8 a.m. | systems work behind the scenes to email you the |
| to 10 p.m. Monday through Friday (CST). 11 a.m. to 6 | final confirmation number. |
| p.m. Saturday and Sunday. | |
| | How do you book a room for someone else? You |
| How can I be sure information about my credit card is | can us our system to book a room for someone else. |
| secure? We use secure-socket-layer (SSL) | Make sure you include that persons information as |
| encryption, the standard encryption on the Internet. | the guest. You can have a different person paying |
| This type of encryption allows you to feel confident | with their credit card than the name and address of |
| and secure about supplying personal and credit | the guest staying in the room . |
| card information. | |
| | Is your detail on amenities information accurate? |
| Are free shuttles supplied from the airport to the | This information is updated a many times during the |
| hotel? Some hotels do offer free shuttle services | year. We strive to have the most complete |
| from the airport but not all. Please verify this | information available and the most accurate. We do |
| information on the property information page, if this is | rely on the personnel at each hotel property to |
| import to you. | update and change information as appropriate. |
| | |
| Is there a minimum age requirements to reserve a | Can you give driving directions? Yes, click the map |
| room? A minimum age of 18 is required by most | link displayed on the property "Detail" page. This |
| hotels to book a room. Some require the guest(s) be | informative map will give you the main cross streets |
| 21. These requirements and other amenities | and address. Click the tab: "directions", type in your |
| information on the property "Detail" pages. | address and click "submit". A detailed list of where to |
| | turn and how many miles will be displayed. |
| Can I book the reservation to stay tonight? Some | |
| hotels accept reservations until 3:00pm on the arrival | Are taxes included in the rates? Taxes are figured |
| day. Only hotels that follow this policy will show when | and displayed into the final payment screen. See |
| the today's arrival date is typed into the search form. | rate details for taxes for each day. |
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